Synthetic policy simulation. These are workflow demonstrations, not Proper Hotels findings, actual leakage, or projected savings.
Cases evaluated430
Median stability100%
Manager review22
Estimated cost range$21,864-$61,817
Illustrative Recovery Mix
Decision Confidence
High
285
285
Moderate
133
133
Low
12
12
Low reservation-match confidence: 10
Simulated Policy Audit
| Class | Cases |
|---|---|
| aligned recovery | 270 |
| under recovered | 117 |
| over comped | 21 |
| data quality hold | 12 |
| manager review required | 10 |
Operating Decision
Standardize recovery tiers and option selection, but retain manager approval for severe, costly, unstable, repeat-pattern, or low-confidence cases.
Public context calibrates option fit and guest-facing value. Internal margin and availability remain required for a pilot.
Manager Review Queue Preview
| Issue | Guest | Recommendation | Estimated cost | Confidence |
|---|---|---|---|---|
| housekeeping miss | loyalty guest | $210 partial room refund | $210-$210 | high / 96% |
| housekeeping miss | event/suite guest | $450 partial room refund | $450-$450 | high / 96% |
| spa/wellness service issue | new guest | $400 Surya Spa or Recovery Suite credit | $120-$300 | high / 100% |
| housekeeping miss | new guest | $190 partial room refund | $190-$190 | high / 89% |
| maintenance issue | returning guest | $400 Surya Spa or Recovery Suite credit | $120-$300 | high / 100% |
| housekeeping miss | new guest | $255 future-stay credit | $76-$217 | high / 96% |
| room readiness delay | new guest | $245 partial room refund | $245-$245 | moderate / 85% |
| maintenance issue | event/suite guest | $415 future-stay credit | $124-$353 | high / 96% |
| room readiness delay | new guest | $205 partial room refund | $205-$205 | high / 82% |
| housekeeping miss | vip guest | $390 future-stay credit | $117-$332 | high / 100% |
| maintenance issue | vip guest | $335 future-stay credit | $100-$285 | moderate / 100% |
| room readiness delay | new guest | $360 room upgrade | $29-$234 | moderate / 100% |